Privacy Policy

I. Basic Provisions

  1. The controller of personal data pursuant to § 5 letter o) of Act No. 18/2018 Coll. on the Protection of Personal Data, as amended (hereinafter referred to as the “Act”), is eveclinic s.r.o., Company ID 47227133, with its registered office at Rovniankova 12, 851 02 Bratislava (hereinafter referred to as the “controller”).

  2. The controller’s contact details are

address: Grösslingová 6642/7, 811 09 Bratislava
email:   eshop@eveclinic.sk

  1. Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

  2. The controller has not appointed a Data Protection Officer.

 

II. Sources and Categories of Processed Personal Data

  1. The controller processes personal data that you have provided or personal data obtained by the controller in connection with fulfilling your order.

  2. The controller processes your identification and contact details and data necessary for the performance of the contract.

 

III. Legal Basis and Purpose of Processing Personal Data

  1. The legal basis for processing personal data is

  • the performance of a contract between you and the controller pursuant to § 13(1)(b) of the Act,
  • the legitimate interest of the controller in providing direct marketing (especially for sending commercial communications and newsletters) pursuant to § 13(1)(f) of the Act,
  • your consent to the processing for the purposes of direct marketing (especially for sending commercial communications and newsletters) pursuant to § 13(1)(a) of the Act, if no order for goods or services has been placed.
  1. The purpose of processing personal data is

  • to process your order and exercise the rights and obligations arising from the contractual relationship between you and the controller; when placing an order, personal data necessary for successful order processing are required (name and address, contact details). Providing personal data is a necessary requirement for concluding and fulfilling the contract; without providing personal data, it is not possible to conclude or fulfil the contract by the controller,
  • sending commercial communications and performing other marketing activities.
  1. The controller performs automated individual decision-making within the meaning of § 28 of the Act. You have given your explicit consent to such processing.

 

IV. Retention Period of Personal Data

  1. The controller retains personal data

  • for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the controller and to assert claims arising from these contractual relationships (for 15 years after the termination of the contractual relationship),
  • for the period until consent to the processing of personal data for marketing purposes is withdrawn, but no longer than 10 years if the data is processed based on consent.
  1. After the retention period expires, the controller deletes the personal data.

 

V. Recipients of Personal Data (Controller’s Subcontractors)

  1. Recipients of personal data are persons

  • involved in the delivery of goods/services or processing payments under the contract (UPS, Slovenská Pošta, GoPay),
  • providing e‑shop operation services (Shoptet) and other services related to the operation of the e‑shop,
  • providing marketing services (Google, Facebook).

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  1. The controller intends to transfer personal data to a third country (a country outside the EU) or an international organisation. Recipients of personal data in third countries are providers of mailing services/cloud services (Mailchimp).

 

VI. Your Rights

  1. Under the conditions set out in the Act, you have

  • the right to access your personal data pursuant to § 21 of the Act,
  • the right to rectification of personal data pursuant to § 22 of the Act, or restriction of processing pursuant to § 24 of the Act,
  • the right to erasure of personal data pursuant to § 23 of the Act,
  • the right to object to processing pursuant to § 27 of the Act,
  • the right to data portability pursuant to § 26 of the Act,
  • the right to withdraw consent to processing in writing or electronically to the address or email of the controller specified in Article III of these conditions.
  1. You also have the right to lodge a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

 

VII. Conditions for Securing Personal Data

  1. The controller declares that it has taken all appropriate technical and organisational measures to secure personal data.
  2. The controller has taken technical measures to secure data storage and personal data storage in paper form, in particular passwords, antivirus software, and processor agreements.

  3. The controller declares that personal data is accessible only to authorised persons.

 

VIII. Final Provisions

  1. By submitting an order via the online order form, you confirm that you have been informed of the personal data protection conditions and that you accept them in full.

  2. You agree to these conditions by ticking the consent box in the online form. By ticking the consent box, you confirm that you have been informed of the personal data protection conditions and that you accept them in full.

  3. The controller is entitled to amend these conditions. The new version of the personal data protection conditions will be published on the controller’s website and sent to your email address provided to the controller.

 

These conditions enter into force on 25 May 2018.